Americans with Disabilities Act (ADA)

Print
Press Enter to show all options, press Tab go to next option

Notice under the Americans with Disabilities Act - ADA

In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 ("ADA"), the City of San Clemente will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.

The City of San Clemente will seek to provide, upon request, appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the City of San Clemente programs, services, and activities.

The City of San Clemente will make reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy its programs, services, and activities.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of the City of San Clemente, should contact Hanne Thordahl, ADA Coordinator, as soon as possible but no later than 48 hours before the scheduled event.

Anyone who requires a disability-related modification or accommodation in order to participate in a City meeting, including auxiliary aids or services, should contact the City Clerk at (949) 361-8200 as soon as possible, but no later than 48 hours before the scheduled meeting.

Complaints that a program, service, or activity of the City of San Clemente is not accessible to persons with disabilities should be directed to Hanne Thordahl, ADA Coordinator.

ADA Coordinator

The ADA Coordinator is responsible for coordinating the efforts of the City of San Clemente to comply with Title II of the Americans with Disabilities Act (ADA) and investigating any concerns or complaints regarding access to City programs, services or activities. Hanne Thordahl, Human Resources Analyst II, has been designated as the ADA Coordinator.

Hanne Thordahl may be reached at:

City of San Clemente
Human Resources Division
Risk Management
100 Avenida Presidio
San Clemente, CA  92672

Email:   ThordahlJ@San-Clemente.org
Phone: (949) 361-8203
Fax:      (949)-361-8300

Complaint Process

If informal efforts to remedy accessibility or services issues are not successful, a formal complaint may be submitted. The City of San Clemente has established a grievance procedure for resolving complaints of discrimination on the basis of disability in a prompt and fair manner. To submit a complaint, the official Grievance Form may be used. If assistance in the filing of a complaint is needed, please contact the ADA Coordinator as listed above.