- City Counter
- City Office
Customer Service Information
Customer Service is located at:
City Hall Cashier
100 Avenida Presidio
San Clemente, CA 92672
For billing questions: (949) 361-8315
For meter problems or leaks: (949) 366-1553
For water conservation: (949) 366-1553
Hours of Operation:
Monday – Thursday 7:30 a.m. – 5:30 p.m.
Fridays (open every other Friday) 8:00 a.m. – 5:00 p.m.
- For more information regarding service transfers, go to Open/Close a Service Account
- For information on available payment options, go to Payment Options.
- To view your account balance, go to My Account Information.
- For more information on water and sewer rates, go to Rates and Classifications.
- To login to the paperless billing program, click here.